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About us
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About us
Downer is listed on the Australian Securities Exchange and employs more than 31,000 people.
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What we do
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What we do
Downer is a leading provider of integrated services in Australia and New Zealand.
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Investors
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Investors
View our latest ASX announcements as well as financial reporting, key dates and shareholder information.
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News and media
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News and media
View the latest news from Downer as well as our capability brochures.
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Sustainability
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Sustainability
We understand the importance of having a responsible and forward-thinking approach to sustainability.
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People and careers
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People and careers
Our people are fundamental to the culture and success of Downer.
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Contact us
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Contact us
Downer has over 300 sites across Australia and New Zealand with our head office based in Sydney.
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Using AI to help keep our people safe at work
At Downer, keeping our people and communities safe is our number one priority – and we are constantly looking for new and improved ways of achieving this goal.
In FY22, we partnered with Microsoft and IT services specialist, Crayon, to build an AI-powered Zero Harm management system that will help keep our people safe by providing faster access to Critical Controls than ever before.
When a Downer employee is logging information about the day’s work, or looking retrospectively at incident reports, the Microsoft Azure machine learning natural language processing model can take these input documents and automatically identify the risks our employee might be exposed to and the control that will mitigate those risks. The purpose of the AI is to identify such risks and therefore our people can eliminate the exposure to hazards for frontline workers.
This is not only aligned to our Safety Pillar, it is also a great example of our Thought Leadership Pillar. It is an innovative approach that helps keep our people safe, while also saving time on the job and making our data work harder for us.
“Our vision is that the work we do will, over time, feed into frontline decision support systems that help our teams decide on the best way to do their work when they need to do it, and give them up-to-date best practice and consolidated lessons learned on how to do it well,” Downer’s General Manager of Zero Harm Risk, Mathew Hancock, says.
“We learn an incredible amount every year, and smarter systems will help us consolidate these lessons and get them to the people who need them, when they need them.
“We also want it to be really easy to keep track of what is and isn’t happening, and to check if what is being done is working. If we can learn which things work really well in an easy and unobtrusive way and share this efficiently with others doing the same work in real time, we could see amazing benefits in Zero Harm performance and productivity.”
This approach also allows Downer to fast-track the outcomes of the Communities of Practice we have established around particular risks and work activities.
This initiative demonstrates Downer’s contribution to achieve the following Sustainable Development Goals: