We are one of the oldest companies operating continuously in our field – and while we’re proud of our past, we’re even more excited about our future. With a rich history and a forward-thinking approach, we strive to deliver the best outcomes for our customers and enable communities to thrive.
And as our world changes, so to does our organisation. In February 2023, we launched a significant transformation program to modernise the business - so that we can continue succeeding for the next 100 years, and beyond.
Our Purpose, Promise and Pillars reflect our commitment to do the right thing for our customers, our people, our shareholders and the communities where we operate.
Enabling communities to thrive. That is our Purpose.
Our Purpose guides us and gives us the courage to take on the big things. It also drives and supports our transformation journey and defines our commitment to create a sustained impact on communities.
It’s what we’ve done for more than 150 years. Solving problems. Making the extraordinary run smoothly every day. We’re keeping the lights on and the water flowing. Running the hospitals that take care of us. Delivering the transport that takes us from A to B. Maintaining communication networks that keep people connected. Helping our Government and Defence customers keep them protected. Delivering train fleets. Building bridges, roads and streets. Now we’re building momentum too. Moving forward even faster.
Across Australia and New Zealand, we’re transforming the way we work. Unlocking our potential to lead by example. Using our passion and expertise to deliver complex projects and turn fresh ideas into solutions that make society a better place. Creating opportunities for our people, growth and value for our shareholders, and world-class solutions for our customers. Imagining. Innovating. Engineering. Enabling.
That’s what we do. We enable communities to thrive.
Our customers' success is our success. That is our Promise.
We focus on our customers’ success in everything we do – because we believe that when our customers are successful, so is Downer.
Our transformation program is about realising our full potential – for our people and our customers. We’re reshaping our business to harness trans-Tasman best practice. That’s the very best people bringing the very best technical solutions, and the very best results for our customers. Because we want them to be successful.
Indeed, customers are at the heart of everything we do. Our people are highly skilled and solve complex problems to deliver critical, economic enabling infrastructure for our customers and maintain vital assets that enable communities to thrive.
We understand that our customers are facing unprecedented challenges. The energy transition will require everyone to find new ways to deliver services, while minimising the impact on our environment.
And that’s where we come in.
The services Downer delivers position us at the forefront of the journey to net zero – delivering services that will help our customers decarbonise their operations and improve our communities into the future.
That means success for everyone – our customers, our communities, and for Downer.
Alongside our Purpose and Promise, our updated Pillars reflect our refreshed ambition. They are the way we do things around here and underpin everything we do.
Delivery, Relationships and Thought Leadership remain the foundations of how we think, plan and solve problems together. We also recognise the importance of Sustainability. Our commitment to safety within this pillar is the first priority of our business.