Facilities & Asset Services

The communities we serve are at the heart of our operations. Be it through facilities management, precinct upgrades, new energy solutions or professional and technical advisory. We run places of healthcare and education, we manage client data centres, we take asset management risk over 25-year Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces. From universities, schools and hospitals to social housing, corrections, and defence infrastructure and capabilities, we work behind the scenes to ensure the professionals and the places that our communities rely on, are operating at their optimum and able to deliver the best possible customer experience, each and every day.

Thinkers, Builders and Sustainers.

We are your one team to build, maintain and operate your buildings and facilities efficiently and sustainably for the benefit of today’s communities and future generations.

Our capable, committed people engage a network of trusted suppliers and like-minded partners, working with clients to deliver a whole-of-life approach.

Joined up thinking – and doing – means we can enhance value at every stage from planning to posterity. Through harnessing advanced technology and sharing knowledge we can generate real cost savings and efficiencies for clients.

By developing our comprehensive Downer Standard policies, procedures and guidelines, we’re proud to have achieved ISO 55001 Asset Management for our maintenance standards.

We are where our customers need us. Since 1870, Downer brands have built, lived and worked in New Zealand communities – and look towards creating a prosperous, equitable and environmentally sustainable future together.

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Sustainability at Downer:
Caring for Aotearoa’s People and Places

Partnering with Downer on sustainable initiatives creates real opportunities to affect positive change at scale, while building goodwill for your organisation, ensuring healthier spaces and reducing long-term costs.

We take environmental stewardship seriously. As members of the Climate Leaders Coalition with ambitious decarbonisation targets, we partner with industry and clients to solve pressing issues. This means investing in solutions which generate broader social and environmental benefits, including iwi partnerships that support kaitiakitanga of land and sea, and deliver better outcomes for mana whenua.

Footprint (impacts within our control):

  • Reducing GHG emissions by 45-50% by 2035 and be net zero by 2050.
  • Divesting away from high carbon industries,
  • Integrating technologies that improve fuel efficiency, transitioning to EV and alternative fuel vehicles
  • Carbon emissions reporting from 2023
  • Certified Carbon Zero electricity supply
  • In partnership drive a circular economy for PPE gear and apparel, road cones, aggregate & concrete products

Handprint (external factors we can influence)

Improving efficiencies for products and materials, moving towards low carbon material and strengthening our customer and supplier agreements.* *These commitments are registered with the Science Based Target initiative.

For more information on Downer New Zealand’s approach to sustainability, click the link below.
https://www.downergroup.co.nz/sustainability

A Whole-Of-Life
Service Offering

Future maintenance and operational needs are considered from the design stage

Sustainability throughout design, construct and operate continuum

A single, streamlined point of service delivery throughout the asset lifecycle

Greater transparency of future maintenance and operational needs

City Rail Link Project

As Aotearoa’s largest single transport infrastructure project, the City Rail Link (CRL) will transform how people move around Tāmaki Makaurau, our biggest city and commerce hub.

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Hawkins

Hawkins’ nationwide team effectively delivers at any size across any sector: from small, highly specialised Special Projects to large-scale landmark Major Projects, and everything in between.

Our ability to get involved early and collaboratively on an ‘Early Contractor Engagement’ pre-construction basis will deliver your project on time and within budget. Due to our experienced in-house resources and industry knowledge, we can determine cost certainty early in the development process. As part of Downer, we can build, maintain, and support the projects we’re involved in through our whole of life offering.

Spotless

With a large national workforce drawn from communities across Aotearoa, we combine local industry knowledge with global best practice, tailoring our services to the specific hygiene, security and waste management needs of the sectors in which our clients operate.

From I-Mop innovative floor care technology to industry leading cleaning and sanitising products, advanced auditing practices and complete 24/7/365 job management – Spotless knows how to keep New Zealand clean.

Epicure

From private school cafeterias to large-scale sports events – our tailored food service solutions employ best practice safety and quality controls for food transport, storage, preparation, service and clean up.

Our in-house dieticians design fresh, healthy menus and wellbeing programmes based on Ministry of Health guidelines for resident dining in healthcare and education and boarding schools. We also cater corporate functions and boardrooms, and run popular hospitality outlets, and retail food and beverage brands – our signature is always delicious food, served with authentic hospitality.

DOWNER FACILITIES & ASSET MANAGEMENT

We provide customers with fit-for-purpose facilities management services based on asset management principles, which optimise cost efficiencies, reliability, and whole-of-asset life management outcomes. As a collaborative maintenance partner, we will work closely with our customers to bring their asset management strategies to life. 

As experienced Asset Managers with comprehensive knowledge and proven application of ISO 55001 Facilities Management and as FMANZ members, we are committed to being at the forefront of facilities management best practices.

We use the value levers of technology, our geographic spread and best practice asset management principles to streamline and optimise the management of nationwide and diverse property profiles. 

The strength of our geographic coverage enables us to deliver national facilities management services efficiently. We have 73 main depots across New Zealand, including remote locations like the Chatham Islands.  

  • The Ministry of Justice and Department of Corrections - their Asset Management and Facilities Maintenance contract is the largest facility and asset management contract in Aotearoa, New Zealand. Our team of 165 deliver integrated facilities maintenance and asset management services that cover 220 sites. The sites are diverse and located from Northland through to Invercargill. They include 16 prisons, 107 Community Correction Sites (probation offices) and 98 Ministry of Justice sites, including courthouses and legal buildings. Many of these buildings are important historical structures.
  • Coca-Cola Europacific – we deliver Facilities Management Services in 34 locations across Aotearoa, with key sites in Auckland, Hamilton, Christchurch and Palmerston North. The property portfolio includes production sites, storage facilities, equipment services sites, water bottling plants and distribution centres.
  • ShapEd Consortium – as part of this we were selected to deliver the third New Zealand Schools PPP initiative, we manage facilities for five new schools across New Zealand. Services include asset management, grounds maintenance, pest control, cleaning, security, utilities, and waste management.
  • City Rail Link (CRL) is a significant infrastructure project for Tāmaki Makaurau that will transform how people move around the city. The new stations' size and scale are significant and include two new underground stations. As one of the delivery consortium partners, we are working closely with Auckland Transport and key stakeholders to unlock tangible whole-of-asset life efficiencies by considering the maintenance requirements at the early design and build stage.
Downer Greenspace Management

Downer Greenspace are a team of horticulturalists, sports turn and landscape and landscape specialists, certified arborists who maintain and landscape outdoor spaces including reserves, parklands, playgrounds and sports fields. 

Our open spaces teams keep our urban areas safe, clean and beautiful. They provide storm response solutions, street and walkway lighting, rubbish collection, gum and graffiti removal, painting and repairs. Our playground specialists design, build and maintain safe spaces for adventure and imagination. We even care for the ground you walk on: sweeping, water-blasting, road marking, surface installation and maintenance, and water blasting.

We take pride in protecting and enriching Aotearoa, New Zealand’s cultural and historic landscape and we acknowledge the important place of Tangata Whenua in the environment, spiritual and cultural guardianship of the Whenua.

  • Hutt City Council – maintenance of Percy Scenic Reserve (maintenance of over 1,000 species of rare and endangered native alpine plants) and the Riddiford Gardens (historical reserve featuring an iconic aviary)
  • Transmission Gully and Cobham Drive (Wellington) large-scale replanting projects
  • Lansdowne Park (Blenheim) specialist turf management services.

As a single point of contact for both public organisations and private landowners, we provide integrated biosecurity, biodiversity and pest management services, and work with other specialist providers to achieve the best possible outcomes.

We provide essential biosecurity services to protect New Zealand's unique native and unique ecosystem. Our biosecurity services are tailored to individual environments, including fencing, riparian planting, pest and weed management, predator surveillance, mapping, and monitoring, to protect our unique natural heritage and support our primary and tourism sectors. We deliver a specialist TBfree programme to prevent the spread of Bovine Tuberculosis from infected wildlife such as possums to cattle and dairy herds.

Examples where Downer Greenspace’s has delivered effective pest control are:

Our Greenspace team delivers a range of services that prevent nuisance animals from jeopardising public infrastructure, and important environmental features. These programmes include:

  • Culling rabbits in the Avon River Flood bank to prevent damage to the landscape, which can threaten homes and livelihoods.
  • Deterring pigeons to prevent their droppings compromising the integrity of metal structures.
  • Managing deer and goat populations to stop them damaging carbon sequestration plantations.
  • Trapping and poisoning rats which can damage computer cables such as the Shotover Wastewater
  • Treatment plant.